Our wide range of services are summarised below, but if exactly what you think you need isn’t on the list please ask anyway as we’re constantly investing in new equipment to expand our capabilities, or we may be able to offer an alternative that you haven’t necessarily considered.
Our Service
At Calleva, being able to offer a complete end to end service is what we believe sets us apart from anyone else. Every service we offer is tailored to the precise requirements of the project brief, not just an off the shelf generic white label product with your name on.
The Process
1. Concept
Whether you’ve thought up something totally new or simply just have a requirement for a product to add to your pre existing range, all you need to do is get in touch by phone or email and one of our technical team will be ready to discuss further. if necessary we can put in place any mutual confidentiality agreements at this stage before discussions get more detailed.
2. Initial Discussion
We like to talk a project over in good detail so you know exactly what you’ll get from Calleva, and so we know exactly what you’re expecting. initially we will talk in broad detail about the feasibility, estimated timescales, approximate costs and minimum order quantities so you can quickly tell whether it will work for you. We’re flexible though so are always willing to offer alternatives or adjustments where needed.
3. Meeting
As soon as possible after initial discussions if it looks like the project will go ahead we’ll invite you to visit our state of the art offices, Product Development and Production site in Somerset, UK. Here we can finalise the brief and maybe even do some initial product tasting to make the most of your visit and get first hand feedback from you for any tweaks and adjustments.
4. Samples and trials
In line with the brief we’ll produce samples you can use for tasting within your organisation or even to carry out wider consumer trials and tastings as required. Our main aim is to get as close as possible to the target first time to minimise a long and drawn out development phase but we realise this isn’t always achievable so will make as many trials as needed to get the result you want.
5. Packaging Design
This goes hand in hand with the initial sampling stage of the process as you’ll have an idea what format you want to sell the product in (single serve, bulk etc), and we can finalise the serving size and therefore pack dimensions and shapes for you at this stage. Now is the time to discuss any special shapes for sachets as bespoke tooling may be required (at additional cost) to achieve this. You can also set your graphic designers to work on the artwork for the packaging at this point once we have a final pack template
6. Final Specs
Agree final product specifications with an approved sample and project sign off. we will provide the necessary paperwork to enable correct labelling and once all artwork has been submitted a final print proof will be issued for your approval and sign off
7. Production
This is where everything comes together and after procurement of any bespoke and non-stock ingredients or packaging consumables the production run will be scheduled in to our program and an estimated delivery date will be given
8. Testing
During and after production we will as a minimum carry out a suite of organoleptic and physical tests internally to assess the products, and may also send out the product for microbiological testing (product dependent) at a UKAS lab. Nutritional testing is also available as is banned substance testing at a reduced rate through our membership of the Informed Sport Program.
9. Delivery
The final stage of the process will see you receiving your new product. Again, we can be flexible with delivery, and can either prepare for collection by your own transport or logistics contractor, or even assist and liaise with an international haulier or export freight forwarder if you are a customer outside the UK. We have several trusted transport partners so are always happy to provide a quote for delivery if you prefer us to arrange this too.
